FAQ

How often should I use Soleva?
Most customers use Soleva once every 1–2 weeks to maintain smooth, soft heels.

Is Soleva safe for sensitive skin?
Yes. Soleva is designed to gently remove rough, dry skin. Avoid use on broken or irritated skin.

How quickly will I see results?
Many customers notice smoother heels after their first treatment.

Do you offer free shipping?
Yes, we currently offer free shipping on all orders.

How long does shipping take?
Orders are processed promptly and shipping times vary by location.

Can I track my order?
Yes. Tracking information is provided once your order ships.

What if I have an issue with my order?
Contact our support team and we'll be happy to help

What comes in the box?

• Soleva Electric Foot File
• Charging Cable
• User Instructions

What if Soleva doesn't work for me?
Please contact us and we'll work with you to find a solution

Where do you ship?
We currently ship to customers in the United States, Canada, and the United Kingdom. If you're unsure whether we ship to your location, please contact us and we'll be happy to help.